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Trust in every answer.

For a profession whose product is assurance, how the AI behaves is a security question. dnl is built so the AI is reviewable, contained, and always under the auditor's control, and so your data is never used to train our models.

AI security, governance and transparency

The AI proposes. The auditor decides.

For a profession whose product is assurance, how the AI behaves is a security question. dnl is built so the AI is reviewable, contained, and always under the auditor's control.

  • AI generates

    Probabilistic outputs, with source reference and supporting excerpt.

  • Clearly marked

    Visually distinguished, editable, filterable, never auto-entered.

  • Auditor decides

    Reviews, approves and signs the work product.

  • Your data never trains our AI

    By default, customer data is never used to train or fine-tune our models. Any training use requires your explicit, written, opt-in consent, and our AI sub-processors are contractually bound to the same rule.

  • No free-form prompt surface

    No open prompt box for end users; prompts and output formats are controlled by dnl, removing the primary prompt-injection vector by design.

  • Traceable to its source

    Each affirmative answer carries a source reference and a supporting excerpt, so any conclusion can be followed back to the evidence it rests on in the audit trail.

  • A defined AI-governance model

    Technical AI design and AI governance, risk and compliance are owned by distinct accountable functions, with four-eyes on AI outputs.

  • Carries forward for you, not across clients

    Roll-forward carries information year-over-year for the same client only. One client's data never influences another.

  • Designed for the EU AI Act

    Our AI is advisory and must be validated by qualified professionals. GDPR-compliant, ISO 27001-certified, preparing for EU AI Act compliance.

Data protection and privacy

Built for the GDPR from the ground up

Anchored on the EU GDPR and our ISO/IEC 27001 certification, and built to meet UK GDPR and the Australian Privacy Act 1988.

  • We act as your processor

    Under the GDPR you are the controller and dnl the processor. We process only on your documented instructions, governed by an Article 28 DPA in every contract.

  • A dedicated DPO

    An external Data Protection Officer (heyData GmbH, Berlin), reachable at datenschutz@heydata.eu.

  • No profiling, no automated decisions

    We do not profile, make automated decisions, or combine personal data across databases. Personal data is limited to contact and authentication details.

  • Full data-subject rights

    Access, export and erasure at any time. We maintain a Register of Processing Activities under GDPR Article 30.

  • Breach notification

    A documented procedure aligned with GDPR Articles 33–34; notification without undue delay and support for the 72-hour supervisory-authority window.

Data ownership, retention and portability

You decide what happens to your data

  • You own your data

    Customers retain full ownership and can export, review or delete their data at any time.

  • Export in standard formats

    Word, PDF and Excel, packaged with evidence where relevant, and through our REST API.

  • Clear retention

    Retained for the duration of your contract; operational logs up to 30 days and backups up to 90 days.

Questions about how our AI is governed?

Leave your details and someone from our team will get in touch to talk through how the AI is governed, what it can and cannot do, and how your data is handled.

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